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com
Location: Department 671
Shift: Daytime
Experience: 1-3 years
Minimum Starting Pay: $72,242.
04
Kwik Trip, Inc.
’s Information Technology Department is seeking a full-time IT Business Analyst to join our Team of I/T based Business Analysts.
Role:
Responsibilities include working with a component of our IT department – for example, Network Services (NOC), Security Operations (SOC), or another similar IT group.
The successful candidate will collaborate with the IT Department and Kwik Trip Business units to ensure alignment with the company's technology and security strategies.
Work with an IT group such as the NOC or SOC to identify their needs for new technology and security initiatives and design and propose appropriate solutions and strategies.
Gather input from department leaders and leading industry experts to determine necessary changes and enhancements
Utilize JIRA, Service Now and Scrum methodologies to help with defining, planning and prioritization of work
Design and develop innovative solutions with technical staff
Translate complex technical information into practical information for business stakeholders
Perform technical functions and resolve issues with technical and business staff, external vendors, and other project stakeholders
Assist business and IT staff with the creation and maintenance of documentation relating to business processes
Determine if existing processes can be enhanced with new technology or improved processes
Qualifications: Associate’s degree or equivalent degree from a two year college, as well as five or more years’ experience as a IT Systems Analyst, Information Systems Analyst, and/or experience with business process reviews.
Candidates should possess the following:
Experience or knowledge of SOC, NOC, System Administration or other network services technologies and terminologies.
Outstanding organization skills, including ability to handle multiple assignments or projects concurrently
Experience with or understanding of standardized database design and administrative tasks (DB2 or SQL Server)
Knowledge of Agile project management and ITIL methodology
Knowledge of ServiceNow and JIRA
Experience with cloud infrastructure technologies is a plus
Experience with Windows and Linux server OS is a plus
Previous experience working with executive management, employing the ability to communicate technical concepts to a non-technical audience
Experience or knowledge of current security best practices and procedures
Successful candidates should demonstrate:
Proficiency with Microsoft Office software for word processing, spreadsheets, visualizations, and project planning
Excellent written, verbal, and interpersonal communication skills
Strong analytical and problem-solving skills
Strong leadership to effectively influence change
High attention to detail, accuracy, and follow-through
Ability to educate individuals on new systems as well as changing software features and functionalities
Ability to develop approaches to solving problems in new business situations and technical environments
Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors
Ability to ask appropriate questions, interpret co-worker requests, and develop detailed functional design specifications
Work Schedule: Monday through Friday, daytime hours, or as needed to perform duties.
Kwik Trip, Inc.
is a family-owned, Midwest company, in operation since 1965.
We are dedicated to serving our guests and coworkers while treating everyone like family.
Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.
Learn more about Kwik Trip and our culture.
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