Duties:
* Understands room status and room status tracking.
* Knows room locations, types of rooms available, and room rates.
* Welcomes guest by greeting, answering questions, responding to requests.
* Registers guest by obtaining or confirming room requirements, assigning room, obtaining information and signatures, issuing guest room keys.
* Establishes payment by verifying credit cards or obtaining cash.
* Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
* Provides concierge duties to guest by answering any inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business, and travel.
* Makes reservations, checking availability, confirming requirements, getting complete guest information and payment.
* Contributes to team effort by accomplishing related results as needed.
QUALIFICATIONS:
* Uses customer-oriented telephone etiquette to get information.
Greets callers, establishes rapport, and projects professional tone.
PHYSICAL REQUIREMENTS
* Ability to stand/sit for long periods of time.
* Ability to bend, stretch and twist.
Job Type: Part-time
Pay: From $10.
75 per hour
Expected hours: 20 – 24 per week
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Holidays
* Night shift
* On call
* Weekends as needed
Work setting:
* In-person
Work Location: In person
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