DigiCOPY, a high-volume digital printer, is seeking candidates for the position of Customer Service & Fulfillment Associate.
This is a flexible part-time or full-time position and would be ideal for a college student or recent graduate looking to gain customer service experience.
The ideal candidate is organized, accurate, efficient, eager to learn, and has a positive attitude.
They enjoy variety in their workday, yet also know that there are times when manual, repetitive tasks need to get done.
They strive to impress both customers and coworkers with their positivity, knowledge, and productivity.
They are team-oriented but also able to work independently.
No prior printing experience is required - *we will train the ideal candidate.
*
This position is responsible for completing various customer service, production, and administrative tasks:
* Answer customer inquiries via email, phone, and walk-in.
* Enter order details into an order management system
* Occasionally run light production equipment (copiers, binding, cutting, folding, etc.
.
.
)
* Assist fulfillment manager with processing purchase orders and packing/shipping out orders
* Create or utilize various Excel reports to aid in quoting, billing, accounting, and other data driven projects.
*Ideal candidate qualities.
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.
*
* Excellent communication skills – active listening and patience
* Ability to multi-task, prioritize, and manage time effectively
* Excellent accuracy and problem-solving skills
* Proficient with Microsoft Outlook, Word, and Excel
* Familiarity with Adobe Creative Suite is a plus, but not required.
* Sit/stand for extended periods, Lift 40+ pounds occasionally
*Benefits:*
* A small business environment with a family-friendly team
* Opportunities for advancement - we promote from within!
* Health, Dental, Vision insurance
* 401(k)
* Employee discount
* Paid time off – holiday, vacation, and sick time
* Complimentary tickets to DigiCOPY sponsored community events throughout the year
*Job Type:* Part-time or Full-time
*Salary:* $16.
00 - $18.
00 per hour
*Ability to commute/relocate:*
* La Crosse, WI 54601: This is not a remote/work-from-home position.
Job Types: Full-time, Part-time
Pay: $16.
00 - $18.
00 per hour
Expected hours: 15 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Opportunities for advancement
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* Day shift
* Weekends as needed
Application Question(s):
* Write a brief description explaining why you are interested in this role, or what skills/qualifications you possess that would make you a good fit for a customer service position.
Ability to Relocate:
* La Crosse, WI 54601: Relocate before starting work (Required)
Work Location: In person
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