Billing and Customer Service Representative

Customer Service Representative Duties: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns.
- Utilize phone etiquette to ensure professional and courteous communication with customers.
- Analyze customer needs and recommend appropriate products or services to meet their requirements.
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues.
- Perform data entry tasks accurately and efficiently to update customer information in the system.
Experience: - Previous experience in a customer service role is preferred.
- Ability to effectively communicate and interact with customers.
- Experience with upselling or sales techniques is a plus.
- Proficient in data entry and navigating computer systems.
At our company, we value our employees and offer a supportive work environment.
As a Customer Service Representative, you will have the opportunity to make a positive impact on our customers' experience.
We provide comprehensive training to ensure your success in this role.
If you are passionate about providing excellent customer service and have the skills mentioned above, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type: Full-time Pay: From $16.
00 per hour Expected hours: 34 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Vision insurance Experience level: * 1 year Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person