Posted : Friday, August 23, 2024 07:53 PM
Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Check guests in and out of the hotel using the computerized reservation system
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest complaints or concerns in a professional and courteous manner
- Assist guests with inquiries about hotel amenities, local attractions, and directions
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
Requirements:
- Excellent customer service and communication skills
- Proficient in using phone systems and computerized reservation systems
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle difficult situations with patience and professionalism
- Previous experience in a similar role is preferred but not required
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $15.
00 - $16.
00 per hour
Expected hours: 24 per week
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Evening shift
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : 705 Commerce Drive, Decorah, IA
• Post ID: 9150818803
Posted : Wednesday, September 04, 2024
Posted : Friday, August 30, 2024
Posted : Sunday, August 25, 2024
Posted : Sunday, August 25, 2024
Posted : Thursday, August 29, 2024