Consumer Affairs Representative
Location: Arcadia, WI
What will you do?
Consumer Affairs Representative plays a crucial role as the main point of contact for Ashley's end consumers.
Their primary responsibility is to address and investigate inquiries, complaints, and issues raised by consumers.
They strive to provide satisfactory resolutions that align with both the consumer's needs and the company's objectives.
What will you need?
Bachelor’s degree in business administration, Communication, or another related field.
Several years of experience in customer service, complaint resolution, and consumer affairs.
Experienced with handling escalated customer issues, conducting investigations, and providing satisfactory resolutions.
Core Strengths to be successful in the role, Communication, Analytical-Problem Solver, Detail Oriented, and Creative.
Who We Are
At Ashley, we’re more than a business…we’re family.
As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders.
We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good.
We create solutions, not excuses.
And never settle for the status quo.
It’s the reason we’re always searching for better ways to deliver an exceptional customer experience.
That's why Ashley Furniture is #1 in our industry.
Ready to grow? You’ve come to the right place.
Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
Health, Dental, Vision, and Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity
Passion, Drive, Discipline
Continuous Improvement/Operational Excellence
Dirty Fingernail
Growth Focused
We are an equal-opportunity employer and provide a drug-free working environment.
While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted.
Principals Only.
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