Court Operations Associate - Winona County

The Third Judicial District is seeking a Court Operations Associate to join the Winona County Court Administration team located in the Winona County Courthouse, 171 W 3rd St, Winona, MN 55987.
The Court Operations Associate position is a fast-paced, highly detail-orientated role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.
Example of Duties The following are examples of job duties expected of this position: Performs civil, family, and/or criminal courtroom clerking; prepares case files for court; checks people in, hosts Zoom for remote calendars as needed, swears in witnesses; updates court files and completes other criminal case processing as needed.
Enters manually or on computer system, required permanent record information, update case information, and generate legal documents as decisions are made by the court during proceedings; ensures that electronic messages containing custody, warrant and sentencing information are passing to partner agencies in a timely and accurate manner.
Independently performs clerical court work relating to criminal case processing and other case types.
Schedules court hearings and sends notices to parties/attorneys.
Reviews legal documents for completeness, adequacy, accuracy and compliance with rules and statues; determines processing required and takes necessary action in accordance with applicable court rules and business practices or refers highly complex or unusual matters to a Lead Worker or Supervisor.
Communicates courteously and effectively with court stakeholders by responding to requests for information, answering questions on court policies and procedures, and assisting with the processing of applications and documents.
Performs customer service work quickly and courteously, in accordance with data privacy regulations and the most current rules/policies; access information on appropriate computer system(s) to respond to questions/inquiries regarding court procedures and case status.
May perform financial activities including calculating costs and amounts due; receipting fines, fees, and bail via counter and mail payments; balancing tills and preparing and making bank deposits.
Administrative duties as assigned.
Typical Qualifications MINIMUM QUALIFICATIONS High School Diploma or Equivalent One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.
Experience using electronic applications, such as Microsoft Office Suite, Adobe Acrobat, and the ability to learn job related software.
Experience providing exceptional customer service while working under pressure in a high volume, fast-paced environment.
Ability to multitask and prioritize duties while remaining flexible and adaptable to change.
Ability to effectively communicate verbally and in writing, including the handling of sensitive and confidential matters.
Ability to read, comprehend and explain rules, statutes, legal documents, policies and procedures of varying complexity.
Ability to establish and maintain respectful, and effective working relationships with others.
Ability to work in an inclusive, multicultural environment and professionally exhibit cultural sensitivity.
Ability to begin new tasks with little supervision while maintaining a high degree of accuracy in work product and demonstrating attention to detail.
Ability to make independent judgments and decisions.
Excellent customer service and interpersonal skills, including the ability to de-escalate difficult interactions.
Reliable with the ability to meet commitments of work duties.
PREFERRED QUALIFICATIONS: Certificate or degree in a related field.
Considerable knowledge of court procedures, policies, and records management.
Experience working with the Minnesota Court Information System (MNCIS).
Supplemental Information Instructions to Apply: Please apply for this position online by clicking the Apply link near the top of this page (For instructions on creating and submitting your online application, click on the How to Apply link in the left-hand menu at the top of this page).
This AFSCME-represented position is posted for bidding, internal and external application simultaneously.
Initial salary may be offered up to mid-point of the pay range, based on qualifications.
All employment offers are contingent upon satisfactory results of a criminal background check.
If you have questions about this position, please contact Human Resources at 3rdDistrictHR@courts.
state.
mn.
us It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability.
Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting HR, 3rdDistrictHR@courts.
state.
mn.
us The Minnesota Judicial Branch is an Equal Opportunity Employer.
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age.
We value and encourage applicants from diverse backgrounds.