Assistant Director of Financial Aid

The Assistant Director of Financial Aid is responsible for advising students and parents about financing their Luther education and serving as the main facilitator for the awarding of financial aid.
ESSENTIAL DUTIES and RESPONSIBILITIES: Serve as the primary contact for the Financial Aid office in the absence of the Director.
Work in collaboration with the Director to compile data for reporting purposes.
Complete need analysis, special circumstance analysis, and calculate financial aid awards and award revisions for current and prospective students.
Advise students and parents about all aspects of the financial aid process including initial application, award explanation, renewal procedures and financing options.
Processes withdrawal and readmit paperwork utilizing Federal databases to monitor loan history, determine FAFSA completion and calculate federal refund/return amounts.
Work with the Data Processing Clerk to calculate federal refund amounts.
Makes updates to the financial aid portion of the college’s website.
Oversee the utilization of the Net Price Calculator (NPC) tool, respond to inquiries, track data, and analyze reports.
Work with College Raptor to update data annually.
Coordinate the awarding of financial aid for Luther’s summer sessions.
Administer the college’s Satisfactory Academic Progress (SAP) policy with the assistance of the Director.
Perform other duties as assigned by the Director.
SUPERVISORY RESPONSIBILITIES: Supervise and direct the daily work of the Financial Aid Office non-exempt staff.
EDUCATION, EXPERIENCE and SKILLS: Education: B.
A.
or B.
S.
degree required Experience: Five to seven years of experience in a financial aid office desirable.
Ability to manage multiple, detail-intensive projects simultaneously.
Exceptional verbal and written communication and customer service skills are essential.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, alumni, parents, and friends of the college PHYSICAL DEMANDS and WORK ENVIRONMENT: Sedentary work: involves sitting most of the time, but may involve walking or standing for brief periods of time, includes exerting up to 10 pounds of force occasionally and/or the ability to lift, carry, push or pull, or otherwise move objects with a negligible amount of force.
Pleasant; smoke free, air-conditioned work environment in summer and comfortably warm in winter.
Luther College offers an excellent benefit package including competitive health insurance premiums, generous retirement contribution, short- and long-term disability, life insurance, and tuition benefits for employee, spouse and dependents.
Additionally, Luther College offers an outstanding PTO program.
New full-time employees can earn up to 30 days of PTO per year, in addition to time off for holidays which includes a full week of holiday pay between Christmas and New Years’ Day.
Luther College seeks to build a culturally diverse community of faculty, staff, and students.
Luther College is an Affirmative Action/Equal Opportunity Employer.
Women and persons of diverse ethnic backgrounds are especially encouraged to apply.
We value the input of multiple viewpoints and perspectives to create an academic community rich with cultural, social, and intellectual diversity.
Candidates are encouraged to identify their strengths or experiences that will contribute to this goal.
To view the complete job description and apply for this position and all current openings, please go to the employment website at www.
luther.
edu/offices/hr/careers To apply, please click on the blue "Apply for Job" button and upload a resume and cover letter.