Library Circulation Manager

Viterbo University invites applications for a Library Circulation Manager.
The Circulation Manager position reports to the Director of the Library for the Todd Wehr Memorial Library.
The Circulation Manager is a dependable presence in the library and for the campus, providing and ensuring efficient, customer-focused circulation and interlibrary loan services at the library's Main Desk that reflect Viterbo University values of hospitality and service.
This role is responsible for supervising two circulation employees and several student workers.
This is a full-time, administrative position with a Monday-Friday daytime schedule that participates in library staff meetings as well as employee assembly and potential campus committees.
The Circulation Manager is a full-time, 12-month, Exempt, salary position eligible for employee benefits.
This position has a start date on or after July 15, 2024.
Essential Duties and Responsibilities: Customer Service Maintains a friendly, welcoming atmosphere conducive to research and study with a goal of supporting teaching, learning, and student success Ensures a consistent level of coverage and services at the Main Desk, communicating when additional support is necessary Provides customer service at the Main Desk and, on occasion, works an evening or weekend if needed Refers reference inquires to librarians Management and Interlibrary Loan Leads interlibrary loan services using OCLC's WMS and Tipasa platforms Communicates with libraries and handles interlibrary loan invoices Develops circulation procedures and policies, and analyzes circulation and survey data to respond to campus needs Manages aspects of the library's physical space including shifting collections and placing work orders Gathers statistics and prepares department's annual report Supervision Trains, supervises, and evaluates circulation employees Manages circulation staff projects such as material donations, inventory, the space use survey, and other duties Oversees hiring and scheduling of circulation student employees and assists with training, project management, and supervision Other Participates in library and campus-wide committees and meetings Performs other duties as assigned General Requirements/Qualifications: Baccalaureate degree; a minimum of two years of direct supervision; substantial experience working in a library setting; experience with interlibrary loan; reliability; strong communication and customer service skills; proficiency in Microsoft products and skills with troubleshooting technology; ability to work both independently and collegially; detail-oriented.
Must be authorized to work in the United States.
Viterbo University is unable to sponsor or take over the sponsorship of the employment Visa.
To Apply: Please complete the online employment application form and upload a letter of interest, CV/resume, and three references.
Review of applications will begin immediately.
Hiring Manager Information: Kim Olson-Kopp, Director of the Library, Viterbo University, 900 Viterbo Drive, La Crosse, WI 54601 Review of Application: The review of applications will start End of April and be ongoing until the position is filled.
This position has a start date on or after July 15, 2024.
Position Benefits: Health Insurance Dental Insurance Long-Term Disability Life Insurance Supplemental life Insurance Flex Spending Plan Retirement plan - with 5% match after 1 year and 1,000 hours worked 15+ paid holidays Accrued vacation time Generous accrued sick time Employee Assistance Program Tuition remission/exchange - Spouse, and dependent children seeking their undergraduate degree.
Employee seeking undergraduate courses and/or Master's degree.
Employee wellness - Free onsite gym membership, discounted rates for family members.
10% off discount at Viterbo Bookstore Employee discount tickets (and guest) for the Fine Arts Center Opportunity to work remotely (up to 16 hours per week), compressed work week, and flex scheduling About the University: Viterbo University is a Catholic, Franciscan, liberal arts institution with an enrollment of nearly 3,000 students.
Viterbo is located in scenic La Crosse, Wisconsin, which has been rated as one of the top places to live in the US.
The region features an attractive cost of living, beautiful bluffs and coulees, three major rivers including the Mississippi River, world-class health care and education systems, and easy access to major cities in Wisconsin, Minnesota, and Illinois.
Diversity and Inclusion Statement: At Viterbo University, we value our inclusive climate and understand that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community.
We translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, constituencies, and those who will help us advance our diversity and inclusion initiatives aimed at creating a university that values student, staff, and faculty engagement in addressing issues of diversity and inclusiveness.
Viterbo University provides equal employment opportunities to all employees and applicants for employment, encourages nominations and candidacy of historically underrepresented groups, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Viterbo University is an equal opportunity employer and encourages nominations and candidacy of historically underrepresented groups.