Café Manager

About Wonderstate Coffee Since 2005, Wonderstate Coffee has worked to forge lasting, equitable partnerships with small-scale farmers.
We work directly with growers and coffee cooperatives to ensure high standards for quality, sustainability, and farmer compensation.
Our Viroqua Café shares the same high standards and delivers inspired coffees and delicious foods featuring fresh, local, and organic ingredients.
Based in southwest Wisconsin’s beautiful Driftless region, Wonderstate Coffee seeks team members who share in our mission and values and are eager to join our growing, entrepreneurial-spirited, family-friendly work environment.
Position Overview The Café Manager reports to the Head of Operations and will hold a central role in the success of the café’s business operations.
As part of the leadership of the cafe, the Café Manager will work closely with the roastery staff, café staff, barista and kitchen leads to achieve the café’s goals.
Core Responsibilities Lead and manage the cafe team, maintaining our unique and cohesive cafe culture.
Hire, onboard, review against our values.
Minimum 3 shifts worked per week, cross trained to fill all positions.
Manage schedule of all cafe employees in correspondence with budgeting and labor reporting.
Handle all cafe communication, including emails, phone calls, and various online platforms.
Oversee inventory, ordering and financial reporting against intentional par levels.
Process payroll, approve time off, and champion staff benefit education.
Subject matter expert in one or more fields; coffee, bakery, or prepared food.
Able to provide quality control feedback in all areas.
Handling cash, dispersing tips, and organizing deposits.
Coordinate Community Engagement events and participate in local organizations as needed.
Property management including coordination of contractors and service providers.
Exemplify the core values of Wonderstate Coffee Requirements and Desired Skills Ability to communicate clearly and promptly with staff and customers Customer Service Enthusiast Common computer skills proficiency Desire and ability to teach and lead others Can give and receive feedback respectfully Strong organization and time management skills Impeccable follow through Ability to work the espresso machine & other brewing equipment Desire to continually be challenged and grow as a professional Passion for ethically sourced, organic, high quality coffee and food, sustainability practices and supporting farmer cooperatives Uphold Safe Serve certification Benefits Telehealth, Dental & Vision Supplemental Insurance Retirement Plan with Employer Match Profit Sharing Wellness & Commuter Reimbursements Free coffee to each employee Shift meals & drinks Wonderstate discount on food, beverages & merchandise Hours, Wage & Location Onsite, Viroqua, WI Full-time, weekends required Exempt position Salary Range: $42,000 - $50,000 annually We are an e-verify employer.
Wonderstate is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.