Vernon Acres Senior Living -Program Manager

\*\*DO NOT APPLY THROUGH INDEED\*\*\* _All interested applicants MUST fill out a __*VERNON COUNTY APPLICATION FORM*_ _with Vernon County.
Applications and a complete job description can be found on our website at __*www.
vernoncounty.
org*_ _by clicking our Job Opportunities page.
_ I.
Position Summary The primary function of the Assisted Living Program Manager is leading operating functions and is responsible for successful leadership management of Vernon Acres Senior Living.
The Manager is responsible for planning, organizing, directing, implementing and evaluating all aspects of tenant care in order to meet the total needs of the tenant and to maintain care in accordance with state statutes and facility policies and procedures.
The Manager is accountable for assuring the goals of Vernon Acres Senior Living while maintaining current standards of practice and state and federal regulations.
Must maintain confidentiality of matters related to tenants and staff.
Provides a holistic model of care for tenants through effective supervision of and delegation to all personal care associate staff.
With the established policies and procedures of Vernon Acres Senior Living, the Manager is responsible for the ongoing assessment of tenant needs for planning and organizing assignments, directing, coordinating, supervising and evaluating the care given to tenants, and for maintaining confidentiality of matters related to tenants and staff.
II.
Essential Duties and Responsibilities Every effort has been made to make this job description as complete as possible, however, it in no way states or implies that these are the only duties you will be required to perform.
The omission of a specific statement of duties does not exclude them from the position.
· Provides leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to residents and families.
· Directs the work of and manages household staff.
Interviews and selects new employees.
Provides training and instructions and ongoing training needs.
Assigns tasks, reviews work and prepares performance evaluations.
Provides staff coaching/counseling.
Recommends disciplinary action, and discharge.
· Directs resident care and supervision of staff providing direct care, including following care plans, passing medications, providing treatments, assessing residents, collaborating with outside healthcare providers and interdisciplinary team; advising/instructing the RN and personal care associates.
· Coordinates assessments/care planning process – including collaboration with therapy providers; oversees completion of the care plans by the Interdisciplinary Team.
· Assists in the development of an interdisciplinary care plan to ensure the resident’s physical and psychosocial needs are met; ensures the care plan remains appropriate – goals are attainable/allowing residents to be as involved in their care as possible, to attain their highest practicable level of functioning; oversees implementation of care plans.
· Develops and implements marketing strategies to bring awareness to the facility.
· Reviews charting daily.
· Conducts resident and family conferences and provides updates, changes in condition, and instruction or education.
· Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems.
· Plans and assists with discharge instructions and follow-up appointments, therapy instructions, etc.
· Participates in the developing, maintaining, and updating of written policies and procedures pertaining to assisted living services.
Monitors Federal and State guidelines and requirements and revises procedures accordingly.
· Responsible for adequate staffing and being accountable to maintain adequate staffing.
· Communicates and interprets policies and procedures to Vernon Acres staff; monitors staff practices and implementation.
· Assists with staffing; makes needed adjustments; answers phone calls and directs as needed.
· Assists with the preparation for inspection surveys, instructing staff on matters of conduct and disclosure, being interviewed by inspectors, immediate corrections of problems noted by surveyors, etc.
Reviews and reinforces important standards previously cited.
· Participates in the preparation of the Plan of Correction response to an inspection survey and implements any follow-up QA required.
· Monitors incident reports, investigations, safety programs, etc.
· Performs other duties as assigned.
III.
Related Job Functions · Establishes and maintains effective working relationships with the general public, the medical profession, and other health-related facilities and organizations, County and governmental officials and employees.
· Responsible for working safely and following safety practices and standards.
· Attends staff meetings, training sessions, and participates in workshops, seminars, etc.
, to keep abreast of current changes in the health care field.
* Knowledge of the County’s and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
* Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
* Ability to research and analyze detailed information and make appropriate recommendations.
* Ability to develop department goals and objectives.
* Knowledge of management and supervisory practices & principles, including the ability to make final employment recommendations, prepare performance evaluations, managing time off, and maintaining personnel records.
* Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
* Ability to instruct and train in methods and procedures.
* Ability to organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
* Ability to establish and maintain accurate records of assigned activities and operations.
* Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
* Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
* Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
* Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
* Ability to prepare and maintain accurate and concise records and reports.
* Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
* Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
* Ability to handle sensitive interpersonal situations calmly and tactfully.
* Ability to maintain professionalism at all times.
* Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
IV.
Physical Demands · 50% -Sits at desk, uses hearing, near vision and fingering for typing, word processing, computer keyboard or other office machines, 75% - Talks to clients, callers, department staff.
10% - Moves about the office.
50% -Handles papers and manuals, etc.
10% Some time is spent sitting, bending/twisting, reaching (over beds), feeling, and low amounts of handling and low fingering for taking pulse.
10% - Stooping, crouching, low to high lifting - up to 60 lbs.
, and pushing residents in wheel chairs.
10-20% Moving about the facility and traveling to other sites for meetings.
· Involves potential and/or direct exposure to blood or body fluids.
V.
Education and Training Requirements · Bachelor’s degree in Healthcare Management, Business Management, Social Work, Human Services, Business Marketing or related program preferred.
Associates Degree in related field required.
· Prefer a minimum of 2 years leadership/supervisory experience in an Assisted Living or similar facility; or any acceptable combination of experience and training in comparable facility.
· Strong communication, interpersonal and team building skills with well-developed problem solving and conflict management skills · Must demonstrate the ability to promote a positive organizational structure and climate.
· Knowledge of government regulations for Residential Care Apartment Complex.
· Must possess or obtain CPR/First Aid certification upon hire.
· Ability to exercise independent critical thinking skills.
· Must successfully pass background check as required by OBRA regulations.
· Possession of a valid driver’s license and reliable transportation with adequate auto insurance to meet minimum County requirements, or access to reliable transportation for city and rural travel.
Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person