Desktop Support Intern - Information Technology

Already a Kwik Trip Coworker? Follow this link to apply: myapps.
kwiktrip.
com Location: Department 671 Shift: Daytime Experience: None Minimum Starting Pay: $17.
15 This individual’s primary responsibility will be to provide assistance to configure all Windows machines.
In addition, this person will assist Desktop Support Analysts with the set-up of new user hardware (computers and associated peripherals) and provide desktop support for all Kwik Trip Support Center users in a timely manner.
The Desktop Support Intern will also document inventory assets such as new hardware installs and replacements using Kwik Trip’s ServiceNow Asset Tracking system.
Qualifications: Candidates should currently be enrolled in an IT related program.
This individual should have experience with hardware setup and repair, and software installation and support.
Candidates should have knowledge of the following: PC operating systems; general networking knowledge to troubleshoot network equipment and remote access via VPN connections; Microsoft Office products (Word, Excel, Outlook); hardware configuration, installation, and maintenance; creation of technical documentation and knowledge base documents.
Possess excellent customer service skills in order to provide assistance to Support Center users.
Physical qualifications: ability to lift 40 lbs.
and stoop/kneel/crouch as needed for carrying and setting up equipment.
Work Schedule: This is a paid internship starting in Spring 2024.
Interested candidates must be willing to work 20+ hours per week.
Work hours will be Monday through Friday, daytime hours and must be scheduled in at least 4 hour segments.
It is important to note that we offer flexibility with school scheduling.
Kwik Trip, Inc.
is a family-owned, Midwest company, in operation since 1965.
We are dedicated to serving our guests and coworkers while treating everyone like family.
Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.
Learn more about Kwik Trip and our culture.